General

• How Is My Trading Account Created?
  Your trading account is set up instantly upon completing registration, allowing you to begin trading without delay.
• What Is a CFD and How Does It Work?
  A CFD, or Contract for Difference, allows traders to speculate on price movements without owning the underlying asset. It’s an agreement between a buyer and seller to exchange the difference in the value of an asset between the time the contract is opened and when it is closed. CFDs can be used to trade across major markets including Forex, Stocks, Indices, Commodities, and Cryptocurrencies.
• What Is Leverage in Trading?
  Leverage allows you to control a larger position in the market with a relatively small investment. By amplifying your purchasing power, it enables greater market exposure while committing only a fraction of your capital.
• How Many Units Are in a Lot?
  A standard lot in CFD trading consists of 100,000 units of the base currency. For traders seeking smaller positions, mini, micro, and nano lots—containing 10,000, 1,000, and 100 units respectively—provide more accessible entry points.
• Why Are Pips and Points Important in Forex?
  Pips help traders quantify price movements and potential gains or losses. In most currency pairs, a single pip equals 0.0001, while in Yen-based pairs, it's 0.01. Points, while less precise, can sometimes be used to refer to movements in indices or broader price changes.
• Why Is Margin Required for CFD Trading?
  Margin allows traders to open positions that exceed their account balance by borrowing the difference from the broker. While this magnifies potential gains, it also increases the risk of losses if the market moves against the position.
• How Does the Spread Affect My Trade?
  In trading, the spread is the gap between the buying (ask) price and the selling (bid) price of an instrument. A narrower spread generally indicates higher market liquidity, while a wider spread may reflect lower liquidity or increased volatility.
• What Is a Swap in Trading?
  A swap is a fee applied when a position is held open overnight.
• Having Trouble Logging In?
  First, double-check that you’ve entered the correct login credentials. If you’ve forgotten your password, simply use the Forgot Password option to reset it. For the best experience, we recommend accessing the platform via Google Chrome or Mozilla Firefox. If you're still unable to log in, please reach out to our customer support team for assistance.
• Where Can I View My Deposit After Funding the Account?
  Your deposited funds should appear in the account info bar. If they don’t show up immediately, try refreshing your browser. Should the issue persist, please reach out to our customer support team for assistance.
  
• How Do I Switch Between Light and Dark Mode?
  To change the platform theme, click the button in the bottom-right corner of the screen next to the sun and moon icons.